4+ day, 10+ hour ago   (666+ words) Trust can play a defining role in how prospective residents and their families choose a senior care community. Building that trust early is essential, and the process often begins well before a prospect schedules a tour or speaks with a…...

2+ mon, 3+ week ago   (580+ words) The Growing Demand for Plant-Forward Menu Options Hector Velez, executive chef and director of dining services, Masonicare at Crosby Commons Plant-forward dining gives communities an opportunity to support resident wellness while still delivering enjoyable dining experiences. According to Hector Velez,…...

3+ mon, 1+ week ago   (714+ words) Residents in senior care communities often experience major life transitions during their time there. From moving into a new environment to coping with the loss of residents who have become close friends or adjusting to changing health needs, these moments…...

3+ mon, 3+ week ago   (815+ words) Senior care community staff face many challenges on the job, but periods of budget cuts can be especially difficult to navigate. Budget cuts evoke many emotions, including fear, frustration, and unease, all of which can negatively affect job performance and…...

5+ mon, 1+ week ago   (495+ words) Read on to discover actionable strategies that can transform everyday interactions into more meaningful connections for both staff and residents. Why Communication Breaks Down in Senior Care Settings Nicole Mashburn, CEO of Villa Marin Brandie Hesson-Bullard, executive director at The…...

5+ mon, 1+ week ago   (672+ words) Documentation plays a critical role in supporting resident health, safety, and regulatory compliance. However, in senior care communities, it can quickly become a major drain on staff time. As documentation demands increase, time available for direct resident care decreases, especially…...

5+ mon, 2+ week ago   (580+ words) When many people picture a senior care community, they imagine a large, multi-story facility with dozens of private rooms. But a different approach is gaining traction. The small home model is emerging as an alternative that prioritizes scale, familiarity, and…...

6+ mon, 1+ week ago   (647+ words) Read on to learn how senior care communities can thoughtfully share difficult news, create meaningful memorials, and build a proactive grief support plan that truly meets residents’ needs. The Complexity of Grief in Senior Care Communities Laura Vargas, MSW, LCSW,…...

6+ mon, 1+ week ago   (360+ words) As demand accelerates with the aging Baby Boomer population, senior care providers must rethink how they structure pricing to preserve both quality and access. Read on to discover practical pricing strategies that can expand access, strengthen trust, and support long-term…...

7+ mon, 4+ week ago   (477+ words) Lorena Lazarchick, vice president of customer experience at The Highlands at Wyomissing Once hired, new employees attend The Highlands University, a five- to seven-day onboarding program that includes training on organizational expectations, policies, procedures, and the organization’s history. “This gives…...